Privacy Policy

Introduction

This is the Privacy Policy of Noble Ambition Pty Ltd ABN 14 625 387 528 (“we”, “us” and when relating to us, “our”).

We are committed to protecting the privacy of our contacts, customers, suppliers, and employees (“you” and when relating to you, “your”) and complying with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act). This Privacy Policy details in general terms how we collect, store, use and disclose your personal information under the Australian Privacy Principles.

Noble Ambition collects, stores, and uses your personal information as a data controller in connection with the use of our fundraising and philanthropy consulting services (“Services”) according to this privacy policy (Privacy Policy).

‍We reserve the right to amend this Privacy Policy. Your continued use of the Services will signify your acceptance of the changes to this Privacy Policy. The Privacy Policy as amended from time to time is available on this website.

Information We Collect About You

The kinds of personal information that we collect include:

1. contact details such as name, role or position, organisation name, industry, address, email address, mobile number, landline number and fax number;
2. information relating to your circumstances and affairs (or the circumstances and affairs of the organisation) relevant to the Services you may wish to engage us in;
3. information regarding our communications with you and your use of our online learning platform;
4. information regarding your attendance at courses and events held by us;
5. if you are an employee or prospective employee, information about your qualifications, skills and work experience;
6. if you are a supplier or prospective supplier, information about your business skills, services, products and prices.

Other information we collect generally includes:

1. Website Browsing Information. When you visit our website, we track information to assist us administering the website and analysing website usage. This information includes:
   1. your Internet Protocol (IP) address;
   2. the state or country from which you access the website;
   3. date and time of your visit to the website;
   4. the kind of browser or computer you use;
   5. name of your Internet service provider;
   6. web pages from which you link to our website or go to from our website;
   7. the webpages within our website you view when visiting our website;
   8. Geolocation if you access our website via a mobile device. You will have the option to turn off geolocation on your mobile device, but certain features in our mobile apps may not then work properly for you. As part of website browsing tracking processes described above, we use third-party technology, namely Google Analytics. We do not knowingly provide Google with any personal information as part of using Google Analytics. Further information about the Google Analytics privacy principles can be found at: https://www.google.com/intl/en/analytics/learn/privacy.html.
      
      
2. Cookies
   We use cookies to personalise or enhance your user experience and to facilitate the tracking of session and cross session activities. A cookie is a small text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
   
   One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalise a web page, or navigate within a website, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases website navigation by providing and saving your preferences and login information as well as providing personalised functionality.
   
   The type of information that may be stored in a cookie includes non-personal information about you. Some examples may include a randomly assigned user or session identification number, the country where you are located, and your first name to welcome you back to the site. We reserve the right to share aggregated website statistics with third parties, but will not allow other companies to place cookies on our website unless there is a temporary, overriding customer value (such as merging into our website another site that relies on third-party cookies)
   
   You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings, then be aware that this may affect the functionality of our website.

How We Collect Your Personal Information

1. We collect personal information by various means including when:
   1. you contact us with a question or inquiry;
   2. you subscribe to our newsletter or download any of our reports;
   3. you attend a course or event where we are hosting or presenting;
   4. you engage us to provide fundraising and philanthropy consulting services and send us documents;
   5. you engage in one of our surveys;
   6. you are commissioned or briefed or contracted by us;
   7. you visit our website and submit an enquiry.
      
      
2. Where practicable we collect personal information about you directly from you. However, we may have collected information about you from a third party such as a client, a third party information provider, the courts or a person responding to our questions or inquiries.

How We Use Your Personal Information

1. We collect, hold, use and personal information in order to:
   1. respond to your enquiries;
   2. provide Services;
   3. employ competent and diligent personnel;
   4. monitor or improve the use of and satisfaction with our Services; and
   5. let you know about fundraising and philanthropy sector developments, our expertise and services that may be of interest to you.
      
      
2. We may disclose personal information:
   1. to others in connection with the Services; and
   2. subject to our confidentiality obligations, third parties that provide services for or to us in connection with the provision of our Services, including our e-mail marketing provider for the purposes of providing you our newsletter, invitations and sector updates;
   3. if required by law to do so or in circumstances permitted by the Privacy Act – for example, where we have reasonable grounds to suspect that unlawful activity, or misconduct of a serious nature, that relates to our functions or activities has been is being or may be engaged in, in response to a subpoena, discovery request or a court order.

Disclosure of Information Outside the Jurisdiction of Collection

1. We do not disclose personal information to overseas recipients, unless you have authorised or otherwise instructed us, whether expressly or impliedly, to do so.
2. When you provide personal information, the information/ data may be sent to servers located in Australia.

Opting Out of Marketing Communications

We may, from time to time, send you newsletters, invitations and updates about our services. You can opt out of receiving further such communications by notifying us using our contact details below by clicking the “unsubscribe” option at the bottom of any marketing e-mail received from us. 

How We Hold Personal Information and Keep it Secure

We hold your personal information in a combination of hard copy and electronic files. We may use third party information system providers who may store or have access to your personal information. We may combine personal information we receive about you with other information we hold about you. This includes information received from third parties.
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We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorised access and disclosure. We want you to feel confident using our Services. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, searches, or other communications will always remain secure.

Access & Correction of Information About You

‍If you would like to request access to, or correction of, your personal information we hold, please contact us. Unless we are subject to confidentiality obligation or some other restriction on giving access to the information and we are permitted to refuse you access under the Privacy Act, we will endeavour to make your information available to you within 30 days.

We may recover from you our reasonable costs of supplying you with access to that personal information. However, we will not charge you for the making of the request or to correct or update your personal information. If we refuse to provide you with access to, or correct, your personal information, we will notify you of our reasons to the extent required, and what steps you may then take.

Privacy Complaints and Further Information

‍If you have a query regarding how your personal information is collected, stored or used please contact us. We will attempt to respond within a reasonable time. If you are not satisfied with our response, you may seek a review by contacting the the Office of the Australian Information Commissioner using the information available at https://www.oaic.gov.au/privacy/privacy-complaints.

Governing Law

This Privacy Policy is governed by Australian law, including the Privacy Act 1988 (Australia) and the Australian Privacy Principles.

Changes

If we decide to change our Privacy Policy, we will post a copy on our website. We reserve the right to revise and amend our Privacy Policy from time to time and any revised version will be deemed to be applicable from the first date of publication on this website.

Our Contact Details

If you have any questions about this Privacy Policy or your rights, please contact us via email at email address: [email protected].

Version: January 2023