The kinds of personal information that we collect include:
Other information we collect generally includes:
We may, from time to time, send you newsletters, invitations and updates about our services. You can opt out of receiving further such communications by notifying us using our contact details below by clicking the “unsubscribe” option at the bottom of any marketing e-mail received from us.
We hold your personal information in a combination of hard copy and electronic files. We may use third party information system providers who may store or have access to your personal information. We may combine personal information we receive about you with other information we hold about you. This includes information received from third parties.
We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorised access and disclosure. We want you to feel confident using our Services. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, searches, or other communications will always remain secure.
If you would like to request access to, or correction of, your personal information we hold, please contact us. Unless we are subject to confidentiality obligation or some other restriction on giving access to the information and we are permitted to refuse you access under the Privacy Act, we will endeavour to make your information available to you within 30 days.
We may recover from you our reasonable costs of supplying you with access to that personal information. However, we will not charge you for the making of the request or to correct or update your personal information. If we refuse to provide you with access to, or correct, your personal information, we will notify you of our reasons to the extent required, and what steps you may then take.
If you have a query regarding how your personal information is collected, stored or used please contact us. We will attempt to respond within a reasonable time. If you are not satisfied with our response, you may seek a review by contacting the the Office of the Australian Information Commissioner using the information available at https://www.oaic.gov.au/privacy/privacy-complaints.
Version: January 2023